Privacy Policy

Your privacy is important to us. This policy explains what information ICSWP collects, how we use it and how we protect it.

Information we collect

• Order details: your name, phone number, delivery address, pincode, city and state, and the products you order.
• Contact details: your name, email and message when you contact us.
• Usage information: pages you visit, device and browser type, and how you arrived at our website (for example from an advertisement), collected through cookies and similar technologies.

How we use your information

• to verify, process, ship and deliver your orders, and to contact you about them (including OTP verification by SMS),
• to respond to your questions and requests,
• to improve our website, products and advertising, and to measure how our ads perform,
• to prevent fraud, fake orders and misuse.

Sharing your information

We do not sell your personal information. We share it only with service providers that help us run the store, such as courier and delivery partners, SMS providers, hosting and database providers, and advertising and analytics tools (for example Google and Meta), and when required by law.

Cookies and advertising

We use cookies and similar technologies, including advertising pixels from platforms such as Google and Meta, to understand how visitors use the website and to show relevant ads. You can control or delete cookies in your browser settings.

Data security and retention

We take reasonable steps to protect your information. We keep order information for as long as needed for delivery, support, accounting and legal requirements.

Your choices

You may ask us to correct or delete your personal information, subject to legal and accounting requirements, by contacting us through our Contact page.

Changes to this policy

We may update this policy from time to time. The latest version is always available on this page.